Check-in / Check-out
What time is check-in and check-out?
Check-in starts at 14:00 and check-out is until 10:00. Reception is open 24 hours.
Can I leave my luggage before check-in or after check-out?
Yes. We offer free luggage storage before check-in and after check-out (till 6:00pm).
Payments and Cancellations
What is the cancellation policy?
Cancellations or changes by email are free of charge up to 2 days before arrival (or 5 days for bookings of 4+ beds or nights). After that, the full amount of the stay will be charged.
What about non-refundable rates?
For non-refundable rates, if you cancel or do not show up, 100% of the booking will be charged.
Do you accept cash payments?
No. We only accept card payments (Visa, Mastercard, American Express, Maestro, UnionPay).
Age and Groups
Is there an age restriction?
Yes. Minimum age is 18. In shared dorms we accept guests up to 45 years old.
Can children stay here?
No. The hostel is adults only.
Do you accept large groups?
We do not accept groups larger than 6 people. For 4+ beds/nights, special conditions apply.
Rooms and Facilities
What types of rooms do you have?
Shared dorms (mixed and female) from 3 to 10 beds.
Can I choose the top or bottom bunk?
No. Bed assignment depends on availability.
Are bed linen and towels included?
Bed linen is included. Towels are not included (you can bring your own or rent them for €2 per stay).
What does each bed include?
Light, shelf, plug, and a large locker under the bed (bring your own padlock).
Services and Amenities
Is there WiFi?
Yes, free WiFi throughout the hostel.
Can I cook?
Yes. Shared kitchen fully equipped with fridge/freezer, microwave, toaster, kettle, pots, pans, utensils and sink.
Do you have laundry facilities?
Yes. Washing machine, dryer and ironing board available. The price for the service is 5€ per washing and 3€ per drying.
What common areas are available?
Large terrace with hammocks, ping-pong table and barbecue; common room and coworking area.
Do you offer activities?
Yes, free walking tour of Barcelona every morning.
Safety and Accessibility
Is the hostel safe?
Yes. 24-hour security, CCTV in common areas and personal lockers. Bring your own padlock (medium size).
Is there an elevator?
Yes, the building has an elevator.
Hostel Rules
Can parties be held?
No. We are a quiet hostel. No parties or bachelor events are allowed.
Is smoking allowed?
No. All rooms are non-smoking.
Are pets allowed?
Pets are not allowed.
Are there quiet hours?
Yes. We are in a residential area, so please respect others’ rest during the night.
Legal Information
What is the tourist registration number?
AJ000498.
What languages does the staff speak?
Spanish and English.
Can't find your answer?
Write to us and we’ll get back to you as soon as possible.